CRM platforms contain detailed customer information, sales pipeline data, communication history, and often payment details. Security testing covers: role-based access control (can a sales rep see another team's data?), sharing rule configuration, API integration security (third-party apps accessing CRM data), data export controls, custom code security (Apex in Salesforce, custom workflows), and authentication enforcement. CRM data breaches expose not just your data but your customers' trust.
Technical
CRM Platform Security Testing: Salesforce, HubSpot, and Customer Data Protection للمؤسسات العربية
CRM platforms store your customer relationships. Testing access controls, data exposure, and integration security. Guidance for AR market.